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27-11-2024

How to monitor searches for tourist destinations on the Internet

How to monitor tourist searches on the Internet

  • Google tools make it easy to track web searches, videos and news related to a tourist destination
  • Dataestur includes a standard monthly report on tourist searches on the Internet

Knowing what is being said about a destination on the Internet is key to a digital tourism strategy. It provides information about potential tourists, identifies preferences and what is of interest, and enables assessment of what competitors are offering and demand for this.

This post explains how to track tourist searches on the Internet. It also offers the possibility of analysing tourists' satisfaction with the destination and what it offers for tourists, based on their social media interactions.

Dataestur publishes a new generic monthly monitoring report on Internet searches for Spain as a tourist destination, which summarises tourist satisfaction in Spain's provinces based on their social media interactions.

Monitor Internet searches for a destination

Google enables monitoring of Internet, news and video searches using its search engines through Google Trends. This monitoring can be done by tourist destination or attraction, and by search terms or subjects. Searches can be refined by dates and filtered by categories (for example "Travel") and even by country of origin.

The main results are a graph of changes over time, a map showing the most common sources of the searches, and rankings of the main issues and searches and those with the largest increases in the period analysed.

Imágenes de la herramienta Google Trends

This analysis can answer questions such as:

  • What are the top travel-related searches for a destination?
  • Where are searches for my destination most frequent? Are searches different depending on the source market?
  • When is the destination most popular in searches?
  • How do searches change and what is their trend during each holiday period?
  • What searches are made about a tourist attraction and which ones are related to it?
  • How does a certain event or news item affect searches? Which ones are growing?
  • What are the searches related to each travel subcategory? These include accommodation, flights, travel agencies, services, bus and rail travel, and cruises and charters.

It is also possible to compare the results for a particular search in different periods; the results for different searches in a particular period; and the results of a particular search in different source markets.

Charts, maps and rankings can be easily embedded in web pages and data can be downloaded for analysis or processing with visualisation tools.

Tracking demand for flights and accommodation in searches

Searches related to flights and accommodation permit additional analysis with the Destination Insights with Google tool. You can find out about demand for domestic travel in Google searches. To do this, you must select Spain as the origin and destination. This choice enables a new selector to choose the autonomous community of origin and the destination.

The monitoring offers a chart of search trends over time, a ranking of the most popular destinations and those whose popularity has increased the most over the period, and a list of the autonomous communities from which the searches originate. The results can be seen for the demand for flights, for accommodation and for both categories together.

 

Imágenes de la herramienta Destination Insights with Google

Destination Insights with Google also monitors international travel. However, in this case it only allows the study of the destination country category. Outbound tourism can also be monitored.

Understanding tourist satisfaction with data on social media interactions

Dataestur has a dashboard that analyses user interactions on social networks and allows us to estimate the level of satisfaction or feeling of tourists. Thevisitor satisfaction and perception of the destination display monitors provincial indices for overall tourist feelings about the destination, satisfaction with tourist products and accommodation, and perceptions of the destination's safety and climate.

Cdm de Satisfacción y percepción del visitante en el destino

 

The information is updated monthly with data from the previous month. Each index gives a value from 0 to 100 to each province, with 100 being the best score. The source of the information is Mabrian.

New active listening report from Dataestur

Dataestur publishes a monthly generic monitoring report on tourist searches on the Internet and tourist satisfaction expressed on social media. The publication combines information from Google Trends, Google Insights and Mabrian on tourist satisfaction and perceptions.

You can access the reports in the  Active Listening section  and in them you can consult:

  • High-level monitoring of web searches related to Spain in the "Travel" category.
  • Global monitoring of four generic web searches about travel to Spain with high search volume.
  • Tracking demand for flights to Spain in web searches.
  • Monitoring of demand for accommodation in Spain through web searches.
  • High-level monitoring of searches for news about Spain as a country in the "Travel" category.
  • High-level monitoring of searches for videos related to Spain in the "Travel" category on YouTube.
  • A summary of provincial indexes of tourist satisfaction based on social media interactions.

Informe de escucha activa. Noviembre 2024

Imágenes del informe de Escucha Activa

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